“It’s really nice first thing in the morning because we’re the first people students see since they want their cup of coffee to get going. It’s nice that we start off their daily routine. Throughout the day you see the students get more tired, or the ones who are just waking up at 2 o’clock in the afternoon, who are about to go to their first class. It’s nice seeing the students when they’re not stressed, but you can definitely tell when they’re in line and they’re stressed; they have bags under their eyes, and just want that cup of coffee. But it’s especially nice towards the end of the night because people get really friendly, like, they understand that it’s been a long day. So, it’s nice seeing the transition to the late students.
“I know sometimes we’re super tired when we first open, so we’re not super outgoing. It’s definitely hard to have a really perky mood at 8 o’clock in the morning when students come through. They just want a cup of coffee, and ‘have a nice morning.’ They don’t want to deal with anybody who’s rude like you can find at other places, like what happens at Starbucks.”